PRIVACY · MEMBER & MAKER
Privacy Policy
Member & Maker is a membership marketplace in Ottawa, Canada, run by Member & Maker on globalwellnesss.com. This policy explains what personal information we collect, why we collect it, and the choices you have. We collect only what we need to run memberships, orders, and stores.
What we collect
- Account and membership: your name, email address, and membership tier and status, so we can identify you as a member and show you member pricing.
- Orders and payments: your billing and shipping details and order history. Payments are processed by our card processor; we do not store full card numbers.
- Store applications: the details you give in the store-owner application, so we can review your store and contact you about it.
- Messages: what you send us by email or through a form, so we can answer you.
- Usage: basic, anonymised visit information that helps us keep the site working.
How we use it
We use your information to run your membership, fulfil and deliver orders, pay stores, answer questions, send the notices and reminders the membership terms promise (for example a trial reminder), and meet our legal obligations. We do not sell your personal information.
Who we share it with
- The store you buy from: only the order details it needs to fulfil your order.
- Our card processor: to process payments. It receives the payment details it needs and handles them under its own privacy policy.
- Service providers: only where needed to run the site (for example hosting and email), under contract, and only for the purpose we give them.
- Legal: where the law requires it.
How long we keep it
We keep order and membership records for as long as your account is active and for the period the law requires afterwards (for example tax records). You can ask us to delete your account information; we will keep only what the law requires us to keep.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at hello@globalwellnesss.com and we will respond within 30 days. If you are in Canada, these rights follow PIPEDA and applicable provincial law.
Cookies
We use cookies to keep you signed in, remember your cart, and understand how the site is used. You can refuse cookies in your browser, but some parts of the site (sign-in, cart, checkout) will not work without them.
Contact
Questions about this policy: hello@globalwellnesss.com. Member & Maker, Ottawa, Canada.